You can pay rates, water bills at library kiosks

THE City of Gold Coast in partnership with the Commonwealth Bank is transforming the way residents can pay their rates and water with a self-service payment kiosk at Elanora and Runaway Bay libraries.

The move uses the bank's EFTPOS tablet, Albert.

Deputy Mayor Donna Gates said the city was leading the way by offering the community access to innovative services.

"This new service will deliver a safe, secure and efficient payment option," Cr Gates said.

"Many customers prefer to pay their notices over the counter so these kiosks give the community, especially our seniors, an alternative option when paying rates," she said.

"This self-service payment kiosk means can avoid queuing and walk into either of these two libraries and pay their rates in the space of a few minutes

"It's fast, safe and secure. Simply scan your printed notice, or key in the notice number, enter the payment amount and follow the prompts. A printed receipt will be available to confirm your payment. Our friendly library staff are also on hand to assist as necessary."

Customers can pay the amount in full or choose to pay by instalments at the kiosks.

The payment kiosk is being offered on a 12-month trial basis and will be assessed at the completion of this period.


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