What to do after a disaster hits

SOUTH-east Queensland is an area prone to natural disasters, so home and contents insurance is essential.

In the event of such a happening, the insurer will help pay for repairs and other expenses. What to do if your home has been damaged in a bushfire, storm, flood or cyclone:

Contact your insurer to lodge a claim. Ask them to explain their claims process.

Take photos before cleaning up and make a list of everything that has been damaged to assist your claim. Also, note the serial numbers of electronics.

Start clearing up. Consider removing damaged possessions. For example, carpet and soft furnishings can be removed from the building as part of the clean up.

Check with your insurer before authorising repairs or employing tradespeople.

Phone ASIC's infoline on 1300 300 630.

Courtesy: Australian Securities and Investments Commission


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