What is Aged Care Advocacy?
SENIORS Rights Service offers aged care advocacy to anyone receiving Commonwealth-funded aged care services.
If something goes wrong, we can guide you in raising your concerns with your service provider. Our aged care advocacy services are free, confidential and independent.
Aged care advocacy means offering information to people receiving aged care services about their rights and responsibilities, and assisting them to uphold their rights.
An aged care advocate will listen to your concerns and empower you to identify your rights and responsibilities. When you feel disadvantaged, an advocate will assist you to uphold your rights and speak on your behalf to represent your best interests.
The advocate will always ask your permission before taking any action.
If you are concerned about any aspect of your aged care or services and you want to speak to someone about this, Seniors Rights Service is available to help you.
Phone: 1800 424 079 or go to seniorsrightsservice.org.au.