Tiaro Tourist Stopover wins top award
TIARO Tourist Stopover's cleanliness and friendliness has shot them to stardom, awarding them as one of the best accommodation providers in the country.
Owners David and Narelle Lightbody received the 2017 Gold List Self-Catering Category, Number Two Best Overall Guest Experience - Fraser Coast and Number Nine Queensland's Best Overall Guest Experience on Star Ratings Australia's Gold List of Australian Accommodation.
The Gold List of Australian Accommodation compiles reviews of Star Ratings properties from hundreds of websites, including Expedia, Facebook, Booking.com and Google, to find the best accommodation as rated by travellers.
"We didn't even know we were in the running so we were very surprised to receive the award," MrLightbody said.
"We have been a member of Star Ratings for many years and receive regular reports.
"The award is not just great for us but great for the region."
Mr Lightbody said the award didn't come easy.
The couple, who have been married for 37 years, have lived in Tiaro for 13 years and built the stopover 12 years ago.
"A lot of work is put into managing this business," he said.
"We provide good, clean, safe accommodation to people.
"We put a lot of effort into cleaning, virtually you could do the white glove test.
"And you get value for money."
The Tiaro Tourist Stopover offers self-contained cabin accommodation.
They also offer late-night travellers a text service.
"We do that little extra bit - everyone gets the same treatment," Mr Lightbody said.
"We have repeat contractors and that's because we spoil them, they reckon it's better than home.
"We also take the time to talk to our visitors, including our two dogs - they are part of the pantomime, us."
Mr Lightbody said they lived in a good community and their business supported it.
"We trust people and people like that," he said.
"The award is pretty good for a couple of old mugs who didn't know anything about tourism."
The Tiaro Tourist Stopover is located at 3 Bridge St (Mungar Rd), Tiaro.
For more information phone 4193 9375, visit Facebook or www.tiarotouriststopover.com.au.