SPECIAL TRAVEL:  Travel With Special Needs aims to service travellers and their carers with the jobs of researching travel options, planning the trip and then booking the trip.
SPECIAL TRAVEL: Travel With Special Needs aims to service travellers and their carers with the jobs of researching travel options, planning the trip and then booking the trip. Jodi Jacobson

New service makes special needs travel easier

MISSING out on travelling because you have special needs may be a thing of the past with a new agency, Travel With Special Needs, coming online.

Its aim is to service travellers and their carers with the jobs of researching travel options, planning the trip and then booking the trip.

Janeece Keller of Bound Round has partnered with Julie Jones of Have Wheelchair Will Travel to offer this new specialist service for people looking for accessibility-friendly travel experiences.

"Travel With Special Needs can service anyone who is travelling with any sort of specific requirements, be it a senior with a walking frame and mobility issues, or a senior with a chronic illness and requiring travel with a companion or specific medication, or an elderly person who is experiencing vision or hearing impairment," Janeece said.

"We are trying to be inclusive of all different sorts of specific needs, but what we are not trying to be is generalist. Completely able-bodied people who can hike up a mountain completely unassisted and travel in economy for a long haul and not give it a second thought - that's not us. If you have to give it a second thought, that's us."

Initially the agency is offering general travel assistance while the team gain more information on how hotel, tour and activity partners, and transport providers cater for this travel market segment. As they have found getting answers to these questions aren't easily found by a Google search, Julie Jones has the job of using her extensive industry expertise to ask the in-depth questions and the pull the information together.

The agency's start-up tour packages include cruise offers and travel to north Queensland and a Blue Mountains escape. While the focus is currently on offers in Australia, Janeece says expanding to overseas tour support is an option in the future.

Janeece says The Travel With Special Needs website has helpful information on it about making travelling easier for people with special needs.

To find out more about Travel With Special Needs, call 1300 404 100 or go to www.travelwithspecialneeds.com.au.


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