New Aged Care Complaints Commissioner appointed

Newly appointed Aged Care Complaints Commissioner, Ms Rae Lamb
Newly appointed Aged Care Complaints Commissioner, Ms Rae Lamb

MS RAE Lamb has recently been appointed Commissioner for Aged Care Complaints.

The appointment is the result of recommendations from both the 2009 Walton Review and the Productivity Commission's 2011 Caring for Older Australians paper.

The Commissioner and her team will be responsible for investigating complaints related to Government subsidised residential or home-based aged care services.

The complaints may be linked to the level and quality of care provided, choice of activities provided, perceived discrimination, catering, communication or the physical environment.

Any person can make a complaint to the new Commissioner, including care recipients, family members, friends, staff, volunteers, or professionals.

The Complaints helpline - 1800 550 552 - is staffed 9am to 5pm weekdays and the Commissioner can also be contacted via

Topics:  aged care commissioner complaints seniors toowoomba

Community notices: Central Coast

Local Wyong writers meet monthly to encourage and develop their writing skills. Meeting are on the fourth Saturday of each month.

Get involved and make new friends at your local club or group.

2018 influenza vaccines now available for the Central Coast

Getting vaccinated from mid-April will ensure you are protected before Australia's peak flu period, from around June to September.

It's important to get the flu shot every year, as the virus changes.

ANZAC DAY: Services and marches for Ipswich and surrounds

The City of Ipswich Anzac Day parade.

Commemorate ANZAC Day at locations across the city