man wearing headset looking at computer monitor
man wearing headset looking at computer monitor JumpStock

LETTER: Thanks, but I know a scam when I hear one

I BELIEVE I owe "Jerry from Telstra" a formal apology.

I was way too quick to assume that a person with a strong accent and an unusual name phoning me about problems with our phone account was a scam artist.

Having overseas groups misusing our phone account and phone number for unlawful deeds is no laughing matter.

Jerry kindly revealed that our phone account was open to misuse and, lucky for me, he had the answer.

For a small fee he could rid our Telstra account of these secret scammers permanently.

The fact we didn't have a Telstra account didn't seem to faze determined-and-polite Jerry, who offered to fix our account anyway.

It is true our phone account was being misused by overseas gangs - but in this case, you guessed it, "Jerry" the fix-it man was the scammer.

I hope that no more Australians are duped by these and other despicable phone criminals and that our telecommunications authorities are given more teeth to strongly enforce our laws.

KEV ANDREWS

Mountain Creek


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