With changes to home care support it is now your choice to choose your provider.
With changes to home care support it is now your choice to choose your provider.

More than 11,000 home care packages being rolled out

THE Federal Government Department of Health has announced that a new system for prioritising access to home care has been established.

This system allows for home care packages to be assigned to consumers based on their needs and how long they have been waiting for care.

The first 1200 packages have been released, with an expected total of 11,300 package releases scheduled for throughout this month.  

During April more packages will be released regularly and most likely weekly.

The department announcement noted the number of packages being released takes into account home care places that were unoccupied on February 27, packages that have been exited or not taken up in previous weeks, and new packages.

"The number of packages that are released will ensure that the overall home care market continues to grow," the department statement noted.

"Consumers will receive a letter when they have been assigned a package.

"This letter will include a unique referral code which can be used to access care."

For new package recipients, care is accessed by contacting a provider directly and providing them with the referral code.

A consumer can also ask for My Aged Care to send an electronic referral on their behalf.

For those consumers who already had a care package, it will be upgraded based on the level of care they are currently receiving.

"In these instances, their provider will receive an immediate notification through the provider portal on My Aged Care and will not need to accept a new referral.

"It is expected that consumers will use the service finder on My Aged Care to research and contact providers.

"It is recommended that providers ensure the information on the service finder is up-to-date," the department statement advised. 


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