'Age is not a disability': Carers vow to change focus

Linda Marsden with Doreen.
Linda Marsden with Doreen.

FOLLOWING the call by Community Legal Centres Queensland for new laws to protect older residents against abuse, local carers Angel Potts and Linda Marsden are on a mission to change the state of aged care.

Angel and Linda, both Community Business Partners at Envigor Home Care, have vowed to do things differently, and are determined to allow their clients to live with independence and dignity.

Angel started her career as a care worker with the intention of making a change.

She recognised extreme mistreatment, exploitation and a lack of compassion within the aged care community.

"Age is not a disability, and it's high time we stopped treating it like one," she said.

The 37-year-old wife and mother gains satisfaction from helping and advocating for people who sometimes go unseen or unheard.

"There's no big secret to providing great care, you simply treat a person with the dignity they deserve," she said.

"Our core values are integrity, caring, family and team - and that says it all."

Angel's average day consists of visiting clients and ensuring they are receiving the very best of care and are happy with their carers.


Angel Potts loves her work.
Angel Potts loves her work.

Linda spends her days listening to clients, then planning what is needed to assist them to remain independent.

"I love the look on people's faces when they realise they can remain in control and get what they need when they need it," Linda said.

"We listen, we deliver, we respect each individual, we get to know the person.

Earlier this year, Linda assisted WWII survivor, Doreen Rice, with her transition to care.

At 82 years of age, Doreen hasn't had an easy ride in life having suffered through the atrocities of WWII, and losing her husband and soulmate in 2013.

"Life has been difficult without Norman by my side," Doreen said.

Doreen expressed her happiness with the level of personalised care she receives, and now feels her needs are finally being listened to, and met.

"Linda is so helpful, and such a cheerful lady, she's so obliging and always has a smile on her face," said Doreen.

"This experience has been a blessing."

Topics:  elder abuse re-retirement retirement-living seniors-general-news wellbeing

Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

Foregoing retirement to raise second generation

GRANDPARENTS: The NSW group Grandparents Doing It Tough are doing their to make it easier for grandparents looking after grandchildren.

Grandparents are giving up a lot to help raise their grandkids.

What's on: Coffs Coast and Clarence Valley

CANCER GALA: Paul Mercurio, star of Baz Luhrmann's Australian film Strictly Ballroom, will be the celebrity judge of the 2017 Stars of the Coffs Coast Dance for Cancer gala fundraising night at C.ex Coffs on October 28.

What's happening in your region in October and November.

Coffs seniors gather for a day of talks on dementia

Journey Through Dementia keynote speaker, geriatrician Dr Vaibhav Tyagi, his wife, GP Dr Deepti Tyagi and event organiser Jodie Kennedy.

Dementia is the second leading cause of death for people over 65.