Hinterland retreat named as Australia's finest
THERE'S an unofficial code of ethics between Montville hotels.
They all bide by the ethos that they're only as good as the sum of their parts.
So when The Falls Montville was named as Australia's best four-star hotel in Trivago's 2018 awards, owner Alan Dryden's response was humble.
"The culture here is special. It is about marketing the destination and growing the pie, not your own slice," he said.
"If you phone up a number of Montville establishments and if we are full we will bust a gut to get them into another place, the important thing is they get to Montville.
"It is a rare attitude."
Mr Dryden said The Falls' recent success was down to exceptional service which he and his wife Aryna had delivered for four years.
"Our product is excellent and our service is key," he added.
"Every check-in comes with fresh roses, iced water and juice, and cappuccinos on arrival.
"We have never had a negative comment on our cleanliness, which is rare in a rainforest environment."
The Falls narrowly pipped fellow hinterland hotel Spicers Tamarind Retreat in Maleny.
Trivago managing director Johannes Thomas praised the venue.
"As an independent source of hotel information with data on over 175 million guest reviews, we are well-positioned to identify the top-rated hotels that excel at delivering exceptional guest experiences," Ms Thomas said.
"The trivago awards give us the chance to recognise and honour the hard-working hoteliers behind these exemplary hotels, and we are thrilled to do so again this year."