Knowing when to plan for home care services and navigating the aged care system can be challenging.
But help is at hand with Brisbane's award-winning Jubilee Community Care.
And at a time when demand for home care services will increase with the influenza season, Jubilee Community Care director Shaun Riley said planning ahead was essential.
Mr Riley said demand for home care services over the June to September period peaked as people struggled with the flu and other illnesses that were exacerbated by the cold.
"When illnesses such as the flu, or even age, leave you unable to do daily tasks in your home then extra support is essential, particularly if family or friends are not available to help," Mr Riley said.
"Jubilee Community Care can support you in both the short-term and long-term, assisting you right through from your initial enquiries about aged care to providing professional and caring support services in your home.
"Our client support coordination team and our wonderful support workers are helping the elderly to live safe, healthy, active and fulfilled lives in their homes and communities."
Jubilee has been supporting seniors aged 65+ across Brisbane's north-western to south-western corridor for more than 30 years.
In that time Jubilee has adapted to meet the increasing demands by clients and their families, the changing needs of its workforce, and government requirements.
Mr Riley said this included recent changes by Jubilee in policy and procedures in response to COVID-19.
All of our staff are trained, and their competencies assessed, in infection control and hand hygiene," Mr Riley said.
"Staff check their temperature before leaving home for work and do not attend work if they feel unwell. We also strongly encourage staff to get the flu vaccination.
"Our support workers contact clients ahead of their scheduled services to check on the client's health status in relation to COVID-19 and influenza symptoms. If a client has any such symptoms alternative service provisions are arranged.
"These measures, and others we have adopted, are to safeguard our clients' wellbeing and that of our support workers, and to assist in the control of community transmission of influenza and coronavirus.
"By being responsive and flexible, Jubilee is a leader in the industry and enriching the lives of the elderly in the communities it serves."
For more information on Jubilee Community Care visit www.jccagedcare.org.au or phone 3871 3220.