Glitch behind grandmother's $65K false pokies jackpot
FOR a few minutes, Ipswich grandmother Ingrid Jahnke was a very lucky woman.
The 87-year-old was playing the pokies at the Goodna Services Club when she appeared to hit the jackpot - the machine said she won $65,054.
Upon reporting the big win to staff at the club though, Mrs Jahnke was told she hadn't won the massive sum after all.
It appeared the machine had malfunctioned, as the major jackpot for the pokies at the club didn't usually exceed the $10,000 mark.
Staff immediately followed the official procedure set down by the Queensland Office of Liquor and Gaming Regulation and shut down the machine and reported the irregularity to the regulator.
After the irregular jackpot was displayed on July 21, the machine was investigated by its manufacturer, Odyssey Gaming.
In a report released this week, Odyssey Gaming confirmed there had been a malfunction and the amount that should have been displayed was $27.71, not $65,054.
The report stated there had been a malfunction with the Coin In metre, which saw it jump to an "unreasonably high value that was not able to be achieved via normal electronic gaming machine functionality".
When the false jackpot happened, staff informed Mrs Jahnke about the problem with the machine and explained an investigation would have to be undertaken before an outcome could be determined.
She was refunded the $27.71 left in credit on the machine.
Goodna Services Club president Robert Lucas said the club's gaming machines were monitored constantly by external regulators who ensured proper process was followed in such situations.
"The club's board members deeply regret any misunderstanding that may have occurred about the matter and look forward to welcoming our patron back to the club," he said.
"We have been part of Goodna for almost 40 years and greatly value the support of all our members and visitors.
"We care deeply about our community and regularly contribute to local not-for-profit community groups."