CANDICE Dover has always loved helping others, and her not-for-profit, aged care and disability support organisation, Candice Care Inc. allows her to do just that.
While Candice has worked in a variety of support worker roles since high school, she was inspired to make a difference in 2017 when her younger brother, Thom, was coward punched on the Gold Coast.
After many hours spent in Thom's brain injury ward, Candice realised how many other patients didn't have the same family support as her brother during his recovery.
Candice Care Inc. was born, allowing Candice and her team to ensure people have the support they need, no matter the circumstances.
Candice Care Inc. stands out because their admin and case management fees are significantly lower than other organisations. They are also a registered charity and donate two per cent from their fees into their charity fund, which assists people who are yet to receive funding but need assistance.
"Almost a third of all our clients are unfunded," Candice says.
Candice Care Inc. can offer national 24/7 support, with client needs varying from help with daily chores to driving and rehabilitation sessions.
"One gentleman has Multiple Sclerosis, so our team member will help him get out and about by taking him to the shops or the park every day," Candice says.
"He takes his electronic scooter; she takes her skateboard and holds onto the back!"
Clients see the same team member every time, and Candice says it helps them feel more comfortable and assists in developing the relationship.
"Instead of them losing their ability to participate in the community, we aim to increase it," Candice says.
"On Christmas Day we had some of our clients come to our homes and spend Christmas with our families.
"If it's their birthday, our team will go out of their way to drop in a birthday cake and help them celebrate.
"With the NDIS and aged care reforms, it's all about their life, their choice and their happiness.
"Our goal is to make sure people have the support they need, in the way they want it."