Tickets to Elton John's Mackay show go on pre-sale Thursday March 9 and general sale Tuesday March 14.
Tickets to Elton John's Mackay show go on pre-sale Thursday March 9 and general sale Tuesday March 14.

Everything you need to know about buying Elton tickets

PUT a reminder in your phones and diaries now: Tickets for Elton John's Mackay concert in September go on sale at 9am Tuesday.

Fans are reminded to sign up now to the Moshtix website so they have their account ready for when ticket sales go live at 9am. 

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The tickets are already proving to be in hot demand, with pre-sale tickets selling out in two hours when a limited number of tickets were released on Thursday.

Promoters are warning people to steer clear of websites such as ViaGoGo, which is selling tickets for already astronomical amounts of money - some for more than $350 more than fans should be paying.


When can I buy my tickets?

General public tickets opens 9am Tuesday, March 14.

Where do I buy tickets from?

Only ONE authorised ticket seller for the Mackay show. That is via the Moshtix website or by phoning 1300 111 369.

An extremely limited number of tickets are available over the counter at the MECC in Alfred St, with mobility impaired/special needs/wheelchair ticket buyers and their companions able to buy tickets over the counter or via 1300 111 369.

What's the seating plan?


The seating plan for BB Print stadium.
The seating plan for BB Print stadium.


Ticket prices

Fans are urged to check the price of the ticket they are buying, with the following being the official set prices and categories

  • Bronze: $99 (or $104 with souvenir ticket)
  • Silver: $129 (or $134 with souvenir ticket)
  • Gold: $179 (or $184 with souvenir ticket)
  • Platinum: $299 (or $304 with souvenir ticket)
  • Platinum Indulgence: $450 (this package includes a Field-A Platinum Reserved Seat, a 1.5 hour pre-show cocktail function, VIP entry and souvenir ticket.

Fans can also purchase a 3D souvenir ticket, only $5 extra which includes postage (this will be mailed out on or before August 1)

Are there ticket limits?

Yes. For the general sale on March 14, the limit will be 10 per person.

When and where is the concert?

Sir Elton John and his band will perform at Mackay's BB Print Stadium on Friday, September 22. General admission gates open at 5pm with reserved seating opening at 5.30pm.

Don't be caught out

Promoters for Elton John's Mackay concert are warning fans not to buy tickets from unauthorised websites and possibly missing out on the September show.

Fans have already been caught out, with tickets purchased during last week's pre-sale selling on ViaGoGo for $700 more than what the seller purchased them for.

Matthew Lazarus-Hall, former Chugg CEO and now concert promoter, says fans are risking losing hundreds of dollars in overpriced tickets - and worse still, potentially not even being allowed entry on the night.

"The message to fans is, the only authorised ticket sales process is through Moshtix or the Chugg Entertainment website," Mr Lazarus-Hall said.

"(These resale websites) are not an authorised re-seller and any authorised sale process does not require putting in their credit card details."

Just recently, the Mercury reported that a Mackay fan paid $459 above the standard price for two tickets to Mackay's Jimmy Barnes show, via unaffiliated ticketing website ViaGoGo.

ViaGoGo is advertising that Elton's tickets are the cheapest in Mackay, which is not the case.

Ticket prices for the show are $99 for bronze, $129 for silver, $179 for gold and $299 for platinum tickets.

There's also a 'platinum indulgence' package for $450 which includes VIP access, platinum tickets and access to a pre-show function.

And ahead of Adele's Brisbane concerts, the same ticket scalping website preyed on fans by selling hundreds of tickets to the sold-out show at $1000 a pop.

Mr Lazarus-Hall hoped the same wouldn't happen to Elton John fans at his limited four-show regional Australian tour.

"We've had situations before from other shows, where people are turning up to the show and they're not able to get in with their ticket," he said.

"There's nothing stopping these websites purchasing one ticket and selling it three or four times, so people turn up and realise that the seat doesn't actually exist."

"Often you're also paying three times or more what it's worth, and we can't guarantee entry on the night because they're not an authorised seller."

The event promoter said the only way for people to buy genuine tickets to Sir Elton's show was via Moshtix or through the links on the Chugg Entertainment website.

If fans pre-registered for the pre-sale, that begins on those websites at 10am Thursday, March 9.

Tickets will then go on sale to the general public on Tuesday, March 14.

The event promoter, who was at the helm of Chugg Entertainment for 11 years, says he has seen an increase in ticket scalping websites taking advantage of eager fans.

"There's an increase because of bots - through ticket programs and general laws of supply and demand," Mr Lazarus-Hall said.

"The message is to really do your research and realise the first page of Google is mostly ad sponsors; you have to go into the Moshtix site and the Chugg Entertainment site and they're the only (legitimate) ways to buy your tickets without getting caught out."

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