Asking "Is the machine switched on?" could save you bucks

MARYBOROUGH resident Bob Anderton almost lost $129 while trying to put internet credit on to his pre-paid modem.

To get out of the extra expenditure, it was as simple as asking and answering the age-old question: "Is your machine switched on?"

He is now warning others to avoid paying the extra money if they find themselves in a similar situation.

"I took my pre-paid modem to a shop to put money on, and when I came home after paying, it said I had no money on the modem," he said.

Returning back to the shop, staff informed Mr Anderton that he would have to repay the $129 to get the data.

He wasn't going to do that.

"I decided to ring the call centre," Mr Anderton said.

"The outcome of our discussion was a very simple resolution.

"The modern had not been activated.

"I asked why it did not happen initially and I was advised that the store had not activated the prepaid voucher."

So when in doubt, Mr Anderton suggests to make sure one's modern is activated before paying for the same data twice.

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